Durden & Hunt Welcome New Head of Compliance
We are delighted to announce the appointment of Tracey Stephens as Head of Compliance, reinforcing our commitment to operational excellence as we continue to expand across London, Essex and internationally.
With more than 30 years’ experience spanning the private, public and voluntary sectors, Stephens brings an exceptional depth of expertise in property compliance, governance and operational leadership. Her career has seen her oversee complex property portfolios, develop compliance frameworks and implement robust operational procedures for both established organisations and growing businesses.
Most recently, Stephens spent six and a half years as a Property Maintenance Manager, where she was responsible for managing compliance across hundreds of properties, followed by two and a half years coordinating new business opportunities for a Chartered Surveyors firm. Throughout her career she has also worked with property investment companies, led housing initiatives for vulnerable residents through Women’s Aid, established a temporary accommodation team for Barking & Dagenham Council and played a key role in expanding supported housing operations for a further estate agency firm.
Her extensive experience has given her a comprehensive understanding of the evolving regulatory landscape, allowing her to combine strategic oversight with practical implementation across every aspect of property compliance.
In her new role, Stephens will oversee compliance across our seven branches, ensuring we continue to operate to the highest professional standards. Her responsibilities will include regulatory compliance across sales and lettings and the implementation of company-wide compliance efficiencies as the business grows.
The appointment reflects our ongoing investment in building a market-leading infrastructure to support our ambitious growth.
Tracey Stephens said: “I’m absolutely delighted to be joining Durden & Hunt at such an exciting stage in its journey. Having watched the business grow so successfully over recent years, I’ve always admired both its reputation and the exceptional feedback it receives from clients. The opportunity to join a forward-thinking agency with such strong values was one I simply couldn’t pass up.
“Property has always been my passion and compliance is fundamental to building trust, protecting clients and supporting sustainable growth. I’m excited to help strengthen the business as it continues its impressive expansion.”
James Hunt, Founder of Durden & Hunt, said: “As Durden & Hunt continues its ambitious growth, investing in compliance is a fundamental part of our long-term strategy. We’re committed to building a business that not only sets new standards in customer service and innovation but also operates with the highest levels of professionalism and integrity.
“Tracey brings an exceptional breadth of experience, outstanding technical knowledge and a determination to ensure excellence across every aspect of compliance. We’re delighted to welcome her to the leadership team as we enter our next phase of growth.”
Since our launch, we have established seven offices across London and Essex in seven years, earning a reputation for delivering exceptional service across the premium property market. With further national and international expansion planned, we continue to invest in both people and infrastructure to support our growing network and remain committed to maintaining the highest standards across every aspect of our operations.